These policies and principles apply to all customers who use the services of United Web Host Group, and we ask our customers to comply with this Agreement.
When you subscribe to one of the services provided by us, you have agreed to all the terms of this Agreement.
As a result of our interest in customers and always provide the best services, United Web Host Group is entitled to change or add any clause in the usage agreement on this page at the time it deems appropriate and the customer must follow this page continuously.
The Convention was last updated on 1/1/2018
1- The site must be devoid of any violation of Islamic law and the site should not be subjected to Islamic religion and heavenly religions in any way.
2 – Our prices may change from one period to another but your invoice will remain on the price and will not change.
3 – We have the right to stop the site and possess the full services and sell it to fulfill our rights in the following cases:
When there is a debt on the site, whatever its value, and not paid in a period of two months from the term of termination of the client’s request.
B- If the application is new and as a service, and it is indebted, the customer is given 3 weeks as the maximum amount of payment.
4. The customer is not entitled to defraud the staff of United Web Host Group, knowing that the attempt to defame or defame in any way gives the full right to cancel the contract and refuse to provide any service to the customer with the suspension of service.
5. United Web Host Group undertakes to keep all your personal information and information confidential and will be encrypted and kept confidential and will not be disclosed to anyone.
6 – The client is committed to renew the due date for issuing the invoice, and the client is notified of the renewal date before 30 days.
Terms of Hosting and Reseller
1. The use of the site or any service is prohibited in harming the server or other sites on the server.
2 – not to publish everything that contravenes Islamic law and does not contradict the doctrine of the Sunnis and the community.
3 – United Web Host Group is entitled to stop the distributor account with its sites in the event of non-payment of financial dues or the cost of periodic renewal.
4 – The use of mailing lists or so-called Spam to prevent them internationally, and because they cause great damage to the server, and use may cause the stopping of your site.
5. You have the right to correspond with your members once a week. The time of the correspondence must be outside the peak time. You must wait between half a minute and one minute between each payment sent.
6. Backups will be taken daily, weekly and monthly. The customer may request a backup at any time. However, although there is a complete backup system, the responsibility for data retention is the customer’s responsibility first and foremost.
7. Unauthorized “code-free” forums or scripts If there is a complaint regarding the existence of an unauthorized script, the client will be alerted to authorize or remove the script.
8 – We check the servers periodically and in the case of files that are used to damage the server such as Shillat site is stopped and a fine on the owner of the site.
9- In the case of giving the customer a word passed to a person or stealing the password due to weak protection of the client machine we are not responsible for any damage to the site, but we are committed to return a backup copy of the customer and change his password.
10 – We are committed to support your site for free in case the problem of the server, but if there are other combinations or support there is a fee for it.
11. If the customer’s subscription ends, he will be notified through our system. In case of non-payment on time, the site will be suspended. Upon request to reactivate the service after its expiry, he will pay the amount of his plan or a backup copy of the site. ) Pounds financial fine.
12- If the customer moves his location to another hosting, his location will be removed from the server after the transfer has been completely confirmed, and the remaining period of hosting will not be calculated.
13- The site is the property of the applicant and we can negotiate with another person only by authorization of the owner of the site by adding a new ticket and inform us.
14- Your right as our client If you are dissatisfied with the services provided, you are entitled to refund (the amount of the hosting) within 30 days from the beginning of the contract or the agreement with an actual reason.
15. If the customer requests to transfer the domain to an independent control panel, the application will be executed free of charge.
16. United Web Host Group is entitled to suspend all hosted sites at any time for maintenance and development of the servers, in order to maintain the provision of quality services.
Terms of service servers
1- It is strictly forbidden to use the server to carry out attacks or use the server to attack servers or other sites or networks.
2. Upon request, we at United Web Host Group are committed to delivering server information within a maximum of 12 to 48 hours.
3 – not to publish everything that violates Islamic law on the server and does not contradict the doctrine of the Sunnis and the community.
4- We are not responsible for the damage caused to the server as a result of mistakes made by it or as a result of tampering with the server settings.
5 – You may be fined by the Data Center as a result of any irregularities and we will do our part to try to cancel them and if we can not then must be paid by the client.
6. Unauthorized “code-free” forums or scripts If there is a complaint regarding the existence of an unauthorized script, the client will be alerted to authorize or remove the script.
7- The subscription period is 30 full days and the customer must renew the service before the end of the month with a maximum of 3 days. In case of delay, one day the server will be canceled directly from the Data Center without reference to the customer. Of sites hosted on the server.
8. United Web Host Group is committed not to change the prices of the servers of its customers for the duration of their subscription and that any change in prices or specifications does not apply to the servers of customers throughout the subscription period.
Design and programming conditions
1- The design shall be delivered after a period of the beginning of the work according to the agreement.
2 – The customer has the right to request the amendment to the design after seeing the proof that all the required amendments should be sent once in a maximum period of one week from receipt of the design.
3 – The customer is not entitled to claim any changes in the design after the adoption of the rehearsal and start the stages of its installation, and the company the right to reject those amendments required or accepted in return for payment of the cost of implementation.
4- United Web Host Group shall apply to the design requests according to the features and details that the customer has explained in the ticketing system and the application is priced accordingly, and the company is committed to implement them without default. Any new applications not specified in the application before the pricing process are new and eligible. The company has to reconsider the cost of implementation again.
5 – United Web Host Group has the right to put its logo on its design or programming, and no customer has the right to remove this logo, and this is not considered a violation of the Intellectual Property Protection Act.
6. The rights of United Web Host Group are strictly prohibited from the design or programming process without our consent. The rights removal fee is 60%. If the rights are approved and the rights are removed without prior permission, we have all the powers to dispose of the design or publish it free of charge. on the Internet .
7- The customer is not entitled to recover the money after the payment and to receive the request and receive the site data only in the first 15 days from the beginning of the design because the customer is not entitled to recover the amount after this period, but the right to transfer files only at the request of the owner of the site or request from Only from him.